Crisis Communication

April 6, 2016

CRISIS COMMUNICATION CASE STUDIES

During my classes with Master Students at the CELSA, a Graduate School within the University of Paris Sorbonne and a reference in the information and communication sciences, in the spring semester 2016, student groups had to come up
September 30, 2015

MEDIENECHO IN KOREA

Die Vorträge zum Thema Krisenkommunikation anlässlich des Chosunilbo Forums am 21.9.2015 (siehe die Berichterstattung auf der Seite http://www.deconcert.com/crisis-communication-checklist/) fanden ein breites Echo in der führenden koreanischen Zeitschrift The Chosunilbo. Mehrere Artikel gaben Auszüge aus den Reden der
September 25, 2015

CRISIS COMMUNICATION CHECKLIST

At the CHOSUN FORUM on Monday September 21 in the Crystal Ballroom of Hotel Lotte in Seoul, organized by the leading Korean newspaper THE CHOSUNILBO, Dr. Herbert Koch (see above in the middle) presented a checklist of
September 16, 2015

CRISIS MANAGEMENT CONFERENCE IN KOREA

“Once a crisis occurs, human beings that have not had any previous crisis management experience or training, tend to do exactly the opposite of what should be done. This is somehow natural, as crisis comes with enormous
February 20, 2015

THE RESILIENT CITIZEN

Herbert M. Koch will hold the introductory speech at the SAVE THE LIFE CONFERENCE in Sofia, Bulgaria, on March 12, 2015. His contribution, with the title “The Resilient Citizen”, deals with the concept of resilience at an
June 4, 2014

TWITTER, A STRONG MARKETING & COMMUNICATION TOOL

Twitter is an online micro blogging service for distributing short messages among groups of recipients via personal computer or mobile telephone. Twitter incorporates aspects of social networking Web sites with instant messaging technologies to create networks of
May 6, 2014

CRISIS COMMUNICATION CASE STUDIES IN TOURISM

PARIS, May 6, 2014 – As part of his regular courses at CELSA PARIS-SORBONNE (the name CELSA stands for “École des hautes études en sciences de l’information et de la communication”), Herbert Koch, Senior Consultant at de
March 10, 2014

DEFINING CRISIS

The term “crisis¨ is reserved for those “emergencies” that have an important negative impact. They require extraordinary personnel and technical skills and support. Crisis affect the ability of an organisation, of a community or a nation to